Subscription Lifecycle Management

Create, manage, pause, cancel, reactivate and extend subscriptions with ease. Handle upgrades and downgrades at any point in the billing cycle. Keep customers engaged with automated emails throughout the journey.

Flexible Product Catalog

Manage multiple products and plans neatly with Chargebee's Product Catalog 2.0. Each plan can have multiple currencies, billing frequencies, add-ons, and metered charges attached to it without wrecking your catalog sanity.

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Automated addons

Automatically include addons with a specific plan when there's a plan activation or change. Offer the right upsell at the right time with recommended and mandatory addons.

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Trial Management

Manage trials and any unexpected edge case it may throw at you. Customize trial periods, extend trials indefinitely, automate trial ending reminder emails and offer free/paid trials.

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Segmented email notifications

Using Chargebee's Email Notifications, emails can be triggered for subscription, recurring payments & invoice, customer retention and self-service related events to specific segments of customers.

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Manage contract terms

Negotiate custom pricing with a longer contract period, define lock-in periods with flexible terms for renewals/cancelations, and include a termination fee in the subscription that auto-charges the customer.

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Backdated Subscription Actions

While handling changes to current subscriptions, your provisioning and billing systems might be out of sync. With Chargebee, you can modify subscriptions and have the changes take effect retrospectively in your billing records. Generate backdated invoices for subscription activations and one-time purchases to maintain accuracy in your revenue reports. You can cancel a subscription as of an earlier date and account for churn in the correct month.

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Discounts & Coupons

Create and track one-time, unlimited, or time-defined coupons easily, and drive more revenue. Choose between percentage and flat-fee discounts. Generate bulk coupon codes to run successful campaigns.

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Subscription Order Management

Streamline operations for your eCommerce with Chargebee's Recurring Orders. Automatically generate, schedule and manage subscription orders within Chargebee.

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Gift Subscriptions

Up your subscribers with what is an easy and economical customer acquisition tool — gift subscriptions. Allow the gifter to append a personalized message with the gift and schedule it for an occasion. Set up single-step gift claims and one-click extensions, and acquire more recipients.

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Customizable Billing cycles

Customize recurring billing cycles any way you want to. Don't restrict yourself to traditional monthly and yearly cycles.

Recurring Invoices

Automate your recurring invoicing. Tailor invoices with the right share of clarity, security and compliance.

Advance Invoices

With Chargebee's custom invoices feature, plan and budget better by raising invoices a pre-set number of days in advance of the subscription renewal date.

Net D

Allow customers to review invoices and arrange for payments. Set a payment term of 'x' days before the payment comes through.

Chargeback Management

Automatically pull up dispute information and use the Chargeback workflows to make changes to subscriptions, the status of invoices, and issue credit notes without any manual effort.

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Metered Billing

Charge customers based on their usage of your app or add overages to a base fee. All you have to do is create a subscription, specify the metered components and billing frequency, and let Chargebee take care of the calculation and your entire workflow automation.

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Multi Decimal Support

With multi-decimal pricing enabled, avoid rounding off your per-unit prices or product usage, and improve accuracy to your usage-based or volume-based billing.

Prorated Payments

Adjust bill amounts to accomodate mid-cycle upgrades/downgrades. Reflect changes in MRR instantly with accurate real-time metrics.

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Quotes

Send a Proforma Invoice for approval to let a potential buyer carry out their internal purchase approval processes before they commit to the purchase.

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Consolidated Invoicing

Consolidate charges in a single invoice to send to a customer with multiple subscriptions. Or when the payment for all subscriptions within an organization has to go out to the person in charge of payments.

Credit notes

Offer adjustment and refundable credit notes for recurring invoices when there are chargebacks, writeoffs or a subscription change. Have a clean record for filing tax returns.

Calendar Billing

Decide which day you want to charge your customer irrespective of when they sign up. Personalize renewal dates for customers based on their requests.

Unbilled Charges

Defer the invoicing of any subscription changes in the middle of the subscription billing cycle to the next renewal.

Account Hierarchy

Model entire customer org charts into logical parent-child relationships and set billing preferences within them.

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Pricing Models

Choose between flat fee, per unit, tiered, volume and stairstep. Permute and combine different plans and addons to create complexly hybrid subscription pricing models.

Grandfathering Pricing

Let your existing customers be unaffected by your pricing changes. Make the changes applicable only to new customers.

Dynamic Pricing

Experiment with multiple price points to identify your value sweet-spot. You can now test each currency+frequency combination under a plan with different pricing models and event-based charges.

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Custom Pricing

Let negotiated deals effortlessly translate into subscriptions with Chargebee's price override. Personalize offers that help customers derive utmost value for your service.

Seamless Checkout experience

Chargebee offers a secure and frictionless checkout experience to boost your conversion rates. Go live with Chargebee's PCI compliant hosted checkout page or off-the-shelf checkout and start collecting both online and offline payments in minutes.

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Self serve portal

Chargebee's Self-Serve Customer Portal allows your customers to manage their subscription, view previous invoices, update billing or payment information and much more by themselves.

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Returning user support

Enable a quick checkout for your returning users by auto-filling information like billing, shipping address, payment methods and much more.

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Cart abandonment recovery

Abandoned cart tracking allows you to measure how many visitors/customers leave the checkout without completing a purchase, leaving items in the cart. The cart abandonment reports are a comprehensive source for tracking lost revenue and dropped checkouts.

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Guest checkout

Let your customers checkout without having to sign in every time. Chargebee will identify your existing customers from their email id and lets them skip the sign-in process and checkout instantly.

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Mobile Checkout Solutions

Start accepting mobile payments for your subscription business with Chargebee\'s mobile subscription billing & management app. Create in-app checkout & subscription experiences on iOS & Android apps.

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PCI DSS

Chargebee is PCI-DSS Level 1 certified. Chargebee encrypts and protects your customer's sensitive personal and card data information is encrypted and handled in a safe and secure manner.

Consent Management

Chargebee's Consent Management gives you powerful ways to capture and manage consent information from your customers.

Fraud Alerts

Flag your customers of fraudulent transactions from suspicious IP address. Chargebee's fraud detection system marks a transaction as fraudulent if a charge is not authorized by the card owner.

From Email Verification

Verify email addresses that are used to send notifications regarding subscriptions, invoices. and other automated workflows, to prevent spoofing, spams, and syntactical errors.

EU-GDPR

Chargebee's EU-GDPR compliance allows you to work with a very robust and secure system architecture to prevent unauthorized access and processing of personal data.

Personal Data Management

Modern privacy laws require that personally identifiable information (PII) not be retained in systems longer than is necessary for meeting business needs. Chargebee lets you delete PII when your customer is no longer using your service.

Chargebee integrates with popular payment gateways and methods for your business to securely accept recurring payments, both online and offline. Make it easy for your customers to pay you, so there are no excuses to drop-off.

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Payment Gateways

Choose from 25+ payment gateways for recurring payment processing. Quickly start accepting payments online while Chargebee takes care of security and customer payment experience.

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Payment Methods

Chargebee lets you accept recurring payments from your customers with their choice of payment method. Reach new markets globally, scale your business and increase conversions.

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Dunning management

Monitor credit card declines, reduce churn and recover lost revenue with Chargebee's dunning capabilities. Minimize payment failures with smart payment retries, automatic card updater and custom dunning email notifications.

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Backup Payment Method

Configure multiple payment modes as well as backup payment methods such as PayPal, or Braintree, along with your primary payment method to ensure guaranteed revenue.

Accept instant payments 'Pay Now'

Request payment from customers via emails with Chargebee and get all your unpaid invoices paid instantly.

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Multi-currency, Multi-language

Facilitate global transactions at scale with a great deal of personalization. Chargebee's multi-language and multicurrency payment support allows your customer to pay in their local currencies and takes you closer to winning the global subscription game.

Intelligent Routing

Facilitate global transactions at scale. Connect multiple accounts of the same payment gateway with the Smart Routing feature. Configure rules for automatically picking a gateway account based on the payment method that the customer chooses and the currency of the transaction.

Withholding Tax / TDS

Avoid penalties from TDS non-deduction and simplify reconciliation by updating TDS within the invoice. No more workarounds or third-party integrations to generate accurate invoices.

Global tax profiles

Global tax rules are constantly evolving. Don't be burdened by messy tax compliance invoicing rules. Let Chargebee automate the tax management depending on where you are selling.

eInvoice Compliance

Countries are gradually mandating eInvoicing across B2G and B2B transactions. Chargebee supports networks like PEPPOL, Sistema di Interscambio, and Invoice Registration Portal (IRP) which comply with 10 countries out of the box. Expand globally while we take care of local eInvoicing compliances.

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RevenueStory

RevenueStory sits on top of Chargebee billing system for an end-to-end subscription analytics and intelligence. Benefit from access to over 80+ custom reports, role-specific dashboards, shareable reports, threshold alerts, and goal tracking, besides a comprehensive subscription billing service.

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Finance - Account Summary Report

Benefit from the monthly reports that can be used for accounting purposes, including sales, discounts, bad debts, and reversals.

Revenue Recognition and Deferred Revenue reports

Chargebee's GAAP-compliant Revenue Recognition and Deferred Revenue reporting accurately simplifies complexities in accounting and finance for businesses of all shapes and sizes.

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Schedule Dashboard Digest Emails

Keep track of the metrics that matter the most without logging in to the app. Receive snapshots of any RevenueStory dashboard or custom reports via email, for any duration.

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Flexible MRR calculations

If you want specific one-time coupon or addon charges included in your MRR calculations, you can add that from within Chargebee. You can also choose to override settings for specific components.

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Subscription Metrics

Track how your subscriptions, product catalog, and revenue, impact each other to drive your growth. Dive into the deepest granularity of your subscription metrics to make calculated decisions.

Report builder

Build your own reports using key data sources from Chargebee such as Subscriptions, Customers, Invoices, Payments, Refunds, and so much more using our Report Builder.

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Trial Analytics

Stay on top of your trial-to-activation workflow with Chargebee's in-depth trial anaytics that lets you track new trials and conversion rate by plan, product, and many more filters.

Marketplace

Extend your billing platform capabilities and help your team work efficiently by streamlining information across functions, automating workflows, and customizing workflows. The Marketplace offers plenty of additional functionalities to help you power up the Chargebee platform. Choose to integrate with a wide range of third-party apps and customize your Chargebee experience to fit your team’s needs.

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Helpdesk

Empower your support team to offer relevance in their conversations with a 360-degree view of your customers in helpdesk with Chargebee's integration with popular helpdesk providers.

Zendesk Freshdesk Groove Natero

Tax Management

Chargebee weaves tax management and subscription payments in its integration with Avalara. Handle EU VAT and reflect them in the invoicing and accounting segments of your business finance.

Avalara TaxJar Softrax

Email Marketing

Sync subscribers to your mailing lists, segment them and send targeted marketing emails using Chargebee's integration.

Mailchimp Klaviyo ActiveCampaign

Reporting and Analytics

Benefit from Chargebee's reporting, tracking and analytics integrations in real-time, for your subscription business.

ProfitWell FirstPromoter ChartMogul Google Analytics Baremetrics

Custom Integrations

Chargebee enables you to build custom integrations with apps that are supported by Zapier and PieSync. Sync with as many apps as you want from the plethora of integration options offered by these platforms.

Zapier Piesync Stitch

CRM

Empower your sales teams to manage their entire sales cycles from quotes to orders to billing and renewals without leaving the comfort of their CRMs.

Salesforce HubSpot Pipedrive GetAccept Zoho CRM

Accounting

Accounting recurring payments is seamless with Chargebee's integration with leading accounting solutions. Sync customer details, avoide duplicate records, generate relevant reports, and handle billing, payments, and accounting in one plane.

Xero QuickBooks Netsuite Sage Intacct MS DynamicsGP

Referral & Affiliate Marketing

Run referral & affiliate marketing campaigns for targeted lists from your subscriber base.

Refersion LeadDyno FriendBuy

Communication

Collaborate with your team and customers, with better context. Get notifications on subscription related events like overdues, renewals etc. and engage with targeted customers for seamless payments and subscription management. Take advantage of Chargebee's integration with internal collaboration tools.

Moxtra Intercom Slack

Fulfillment platforms

Let Subscription Orders flow from Chargebee to your fulfillment platform without any manual triggers.

Shipstation