Retain your customers from canceling by providing them an experience that shows personalized messaging, offers, and surveys. These intelligent pages are able to provide feedback on how your customers are interacting with offers, why they are canceling and how likely are they to return.
Depending on how your customers interact with the cancel experience, that data is rolled back into Chargebee and subscriptions are updated accordingly. There is no need to open multiple sheets and do manual or bulk changes. Get the correct data across your tools.
Setting up cancel experiences for your audiences is only half the battle. Measuring the success and failures of your offers and experiences is essential to continuous improvement. Chargebee Retention is able to bring these insights in easy-to-understand reports that can be sliced and diced to get you the information you need to deliver best-in-industry retention.
With the strong Chargebee Retention integration, retention experts can now show the impact that saved customers have on the overall revenue with continued repurchases. This is an industry-first capability that helps to go beyond save rates and allows you to visualize retention’s contribution to the bottom line.
By connecting with Chargebee Retention, you can now use the wealth of data you have to build audience groups and target cancel experiences. You can run experiments on showcasing different cancel pages and deduce the essential connection between customer pain-points and offer accept.