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CHARGEBEE RETENTION
Open the gates to saving
voluntary churns with Chargebee Retention
voluntary churns with Chargebee Retention
Introducing the power to build personalized cancel experiences for Chargebee users
with a native integration that brings the magic of retention right to the doorstep.
Deflect cancellations at scale straight from Chargebee with a best-of-breed solution that provides personalized experiences that get results.
Remove development dependencies with a no-code integration between the Chargebee customer portal and Chargebee Retention. Start addressing voluntary churn instantaneously.
Run experiments based on customer and subscription attributes taken straight from Chargebee to ensure you are providing a personalized and relevant cancel experience.
Automatically update subscription status in Chargebee depending on how your customers interact with offers on the cancel page.
CANCEL EXPERIENCES
Move from giving a cancel option to providing a cancel experience
Retain your customers from canceling by providing them an experience that shows personalized messaging, offers, and surveys. These intelligent pages are able to provide feedback on how your customers are interacting with offers, why they are canceling and how likely are they to return.
AUTOMATIC SUBSCRIPTION UPDATE
Grab a coffee, your subscriptions will be updated automatically
Depending on how your customers interact with the cancel experience, that data is rolled back into Chargebee and subscriptions are updated accordingly. There is no need to open multiple sheets and do manual or bulk changes. Get the correct data across your tools.
RETENTION INSIGHTS
Know why customers leave and why they stay
Setting up cancel experiences for your audiences is only half the battle. Measuring the success and failures of your offers and experiences is essential to continuous improvement. Chargebee Retention is able to bring these insights in easy-to-understand reports that can be sliced and diced to get you the information you need to deliver best-in-industry retention.
REPURCHASE-BASED REVENUE IMPACT
Understand total ROI with lifetime saved revenue reporting
With the strong Chargebee Retention integration, retention experts can now show the impact that saved customers have on the overall revenue with continued repurchases. This is an industry-first capability that helps to go beyond save rates and allows you to visualize retention’s contribution to the bottom line.
TARGETING AND AUDIENCES
Build customer audiences for targeting relevant offers and messages
By connecting with Chargebee Retention, you can now use the wealth of data you have to build audience groups and target cancel experiences. You can run experiments on showcasing different cancel pages and deduce the essential connection between customer pain-points and offer accept.
