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2021: A Year in Review With Chargebee

Everything you need to power through your 2022 ambitions: Strategies, stories, and a round-up of major feature releases from 2021.

Weaving Perception in Your Customer Retention Game, and how Subscription eCommerce Businesses Can Deflect More Cancels

What does it take to build a foolproof customer retention strategy? What has customer experience (CX) got to do with it? And what can two Coke bottles teach subscription eCommerce businesses about brand building? All of this, and more, as we explore the relationships between retention and perception and how it impacts the process of building a retention strategy from the ground up.

Importance of Recurring Payments for eCommerce Businesses

High churn rates continue to be a significant challenge for eCommerce businesses, making customer retention critical. While there are numerous methods to build long-term relationships with your customers, one of the more straightforward methods that can help improve customer retention is implementing recurring payments. Recurring payments enable you to sell the same product at regular …